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In response to the well-deserved praise received on his 80th birthday, Winston Churchill had this to say: “I have never accepted what many people have kindly said, namely that I inspired the nation. It was the nation and the races dwelling all round the globe that had the lion heart. I had the luck to be called upon to give the roar.” As a significant and moving force in the growth and development of our country, the insurance industry has its own lion heart. That heart beats in hundreds of home offices, thousands of field offices, and tens of thousands of agents throughout the land. But it is the NALU that has had the luck to be called upon to give the roar. And roar it did! That is what Voices from the Field is all about. Who were the men and women who, a hundred years ago, raised their voices against intolerable conditions prevailing in the marketplace at that time? Who were the people who led the struggle for professional recognition though agent education, licensing and the promotion and adoption of ethical standards? Voices from the field not only identifies them, it makes them live and become relevant to today’s unique challenges. Voices from the Field chronicles the changing times and conditions that we have had to adapt to, or overcome, throughout our history. And it points the was to a future where the pace of change will only increase. But the creativity and sheer determination of people working with people that have served us so well in the past will not fail us in the future. During most of 1986 and 1987, NALU engaged in an exhaustive strategic planning exercise that is already positioning our organization for a second century of service. I think you will experience a vicarious thrill in reading George Norris’ account of the early days of NALU and the visionaries who constructed the foundation on which we continue to build today. And I suspect you will acquire a new sense of pride and appreciation for the significant work we do. Jack E. Bobo, CLU, FLMI Foreword by Alan Press, 1988-1989 NALU President Preface by Jack E. Bobo, 1989 NALU Executive Vice President Chapter 1 Laying the Foundation—A Meeting at the Parker House Leading Figures—Ransom, Carpenter, Blodgett and Plummer Conditions Leading to the Foundation of the NALU Rise of Modern Life Insurance and the General Agency System Issues and Accomplishments of the First 15 Years Chapter 2 In the Wake of the Armstrong Investigation A Royal Commission Investigates Life Insurance Operations in Canada A Period of Growth and Visibility for the NALU Under Strong Leadership The NALU Plays a Leading Role in Insurance Education Chapter 3 The NALU's Extension of Activity The Agents Move for Recognition Chapter 4 Annual Conventions and Midyear Meetings The NALU Celebrates Its 50th Anniversary Chapter 5 The NALU Joins the Industry in Legislative Battles The NALU Establishes the National Quality Award Chapter 6 Controversies and Schisms (1946-1956) Chapter 7 Dispute Over Minimum Deposit Insurance Plans GAMC Stages First LAMP Meeting The NALU Celebrates Its Diamond Jubilee Year The NALU Increases Political Activity U.S. Senate Antitrust and Monopoly Subcommittee Investigate Life Insurance The NALU Responds to Consumerist Activism Chapter 8 The NALU Reaches the Century Mark FTC Releases a Study Critical of the Insurance Industry Formation of the Women Life Underwriters Conference The NALU Issues Statements on AIDS The NALU Combats a New Wave of Attacks The NALU Celebrates a Century of Service Open Book
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