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"Email is changing the way publicity managers get
exposure," says Rick Frishman, president of Planned TV Arts and co-author
of Guerilla Publicity. And if email works for publicity managers,
it can work for financial advisors, or just about anyone who wants to
reach large groups of people with targeted, well-crafted and personalized
messages.
In his book, Frishman and co-authors Jill Lubin and
Jay Conrad Levinson explain how to use email effectively to help gain
media exposure. Here are 12 of their best tips to help you get the attention
of you recipient and improve your email style and effectiveness.
To get attention
- Use email to reach head honchos. It improves your odds of getting
through and getting action--particularly if your can't get through by
telephone.
- State the most important information first, where
it can be quickly seen and read.
- Put your website address up front so recipients
can link to it directly.
- Write precise, succinct subject lines. Besides describing
the content, recipients use subject lines to categorize emails, to decide
whether to open email, and to find old emails when scrolling.
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Before you send important emails, send them to yourself.
Despite spell checkers, embarrassing typos and mistakes have a way
of slipping through.
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To improve your email style
- Write short paragraphs, which are easier to read. Bullet important
information and keep the entire email brief.
- Capitalize words sparingly. Caps are considered discourteous as they're
read as "shouting."
- Before you send important emails, send them to yourself. Despite
spell checkers, embarrassing typos and mistakes have a way of slipping
through. Most are easily caught when you take a fresh look.
To increase the effectiveness of your email
- Confirm or record critical information discussed in meetings or telephone
conversations with emails. Include previous emails, as needed, to provide
context for your new memo.
- Send brief query emails and provide a link back to your home page
so the recipient can get additional information.
- Use email to make bulk distribution. It's fast, easy and saves trees.
- Include your contact information, website address and even sound
bites as a signature file.
- Don't send spam or attachments you suspect might contain viruses.
Sending spam is shortsighted and potentially counterproductive. Get
a virus protection program.
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